Apple service users have a problem
Some problems with the iCloud system were reported on the Apple homepage on September 22.
Apple said some users of the App Store, Apple Music, and TV + streaming services had problems accessing September 22.
On Downdetector, a website that tracks and reports Internet service crashes on September 22, nearly 2,000 people reported problems with Apple Music, the same day more than 200 people said they could not log into iTunes. and the App Store. The issue affects users on multiple devices including iPhone, iPad, and Mac.
“Users are having problems with some Apple services. We are investigating this issue,” Insiderpaper quoted an Apple representative. However, he did not specifically report how many people and which countries were affected.
Apple claims the issue is not intermittent and does not affect all users. On Twitter, many users expressed frustration with its service. The hastags like #Apple, #Applesupport, #iCloud, #AppleMusic, #error appeared on many social networks with complaints.
The incident happened the day before Apple launched its first exclusive online store in India. Earlier, during its September 15 event, Apple also launched new software updates including iOS 14, iPadOS 14, watchOS 7, and tvOS 14.
Under Tim Cook, Apple was particularly interested in the services business. In the past few years, this segment has continued to grow well while iPhone sales have not been as expected. Apple also plans to double the size of its services segment from 2016 to 2020.
However, Apple’s online services have also encountered problems many times. In the last time in June, iCloud and related services such as Mail, App Store, Apple Pay failed to sign in, causing users to fear losing all data. Earlier in 2019, Apple’s system also had two problems that prevented services such as Apple Pay, Document, Find My Friend, Find My iPhone, Game Center and gadgets on iCloud unable to log in.